{"name":"NEXUS AI","description":"Main-d'œuvre IA gouvernée : agents spécialisés avec travail vérifiable (certificats SHA-256).","url":"https://nexus-os.ca/api/sdk/v1/agents","version":"1.0.0","capabilities":{"streaming":false,"pushNotifications":false},"defaultInputModes":["application/json","text/plain"],"defaultOutputModes":["application/json"],"authentication":{"schemes":["Bearer"]},"skills":[{"id":"spec-content-podcast","name":"S047 — Content Podcast","description":"Production podcast: invités + scripts + distribution Spotify/Apple/YouTube.","tags":["Marketing"]},{"id":"chatbot-web","name":"Chatbot Commercial","description":"Agent conversationnel intelligent pour votre site web qui qualifie les visiteurs et genere des leads.","tags":["Marketing & Ventes"]},{"id":"receptionist-voice","name":"Receptionniste Telephonique","description":"Receptionniste virtuelle qui repond aux appels, prend les messages et transfere les appels importants.","tags":["Administration"]},{"id":"godparent-mediator","name":"SL09 — Godparent Mediator","description":"Mécanisme parrainage communautaire: mentor senior intégré dans onboarding tenant + médiation conflits.","tags":["Âme Africaine"]},{"id":"extended-family-coordinator","name":"SL10 — Extended Family Coordinator","description":"Coordination décisions impliquant famille élargie (succession entreprise, mariage employé, deuil, naissance, etc.).","tags":["Âme Africaine"]},{"id":"sages-curator","name":"SL11 — Sages Curator","description":"Curation 16 banques sagesses africaines: proverbes Bantou/Mandingue/Wolof/Yoruba/Amharique/etc.","tags":["Âme Africaine"]},{"id":"wisdom-distributor","name":"SL12 — Wisdom Distributor","description":"Canal distribution sagesse pertinente aux Directors/Managers selon contexte décision en cours.","tags":["Âme Africaine"]},{"id":"spec-content-newsletter","name":"S048 — Content Newsletter","description":"Newsletter mensuelle: curation + édito + distribution Resend/Mailchimp.","tags":["Marketing"]},{"id":"spec-seo-technical","name":"S050 — SEO Technical","description":"SEO technique: sitemap + robots + Core Web Vitals + crawl optimization.","tags":["Marketing"]},{"id":"spec-seo-backlinks","name":"S051 — SEO Backlinks","description":"Backlinks: outreach + guest posts + partenariats média Africa.","tags":["Marketing"]},{"id":"spec-email-transactional","name":"S054 — Email Transactional","description":"Emails transactionnels: confirmation + receipts + alerts via Resend.","tags":["Marketing"]},{"id":"spec-email-marketing","name":"S055 — Email Marketing","description":"Email marketing campagnes: segmentation + A/B test + nurture flows.","tags":["Marketing"]},{"id":"spec-conversion-rate-optimization","name":"S056 — Conversion Rate Optimization","description":"CRO: heatmaps + A/B test landing pages + funnel optimization.","tags":["Marketing"]},{"id":"spec-chatbot-l2-escalation","name":"S059 — Chatbot L2 Escalation","description":"Handoff L1→L2 humain via Neural Bus + contexte conversation préservé.","tags":["Service Client"]},{"id":"spec-job-posting-multilingual","name":"S073 — Job Posting Multilingual","description":"Rédaction offres emploi FR/EN/AR + diffusion (LinkedIn + Jobberman + AfricaWork).","tags":["RH"]},{"id":"mgr-ticketing","name":"M18 — Ticketing Manager","description":"Classification + routing + résolution tickets. S057+.","tags":["Service Client"]},{"id":"spec-performance-tracking","name":"S075 — Performance Tracking","description":"Tracking performance employés selon KPIs whitelist (cf A6 Mémo). NON-décisionnel.","tags":["RH"]},{"id":"spec-okr-cascade","name":"S076 — OKR Cascade","description":"Cascade OKRs annuel/trimestriel/mensuel + alignement objectifs équipes.","tags":["RH"]},{"id":"executive-assistant","name":"Assistante Executive","description":"Assistante personnelle intelligente qui gere votre agenda, vos emails, vos taches et votre organisation quotidienne.","tags":["Administration"]},{"id":"accountant","name":"Agent Comptable","description":"Gere la comptabilite, les factures, les depenses et produit des rapports financiers.","tags":["Finance"]},{"id":"virtual-coo","name":"COO Virtuel","description":"Directeur des operations virtuel. 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Audit immutable Ed25519.","tags":["Âme Africaine"]},{"id":"sages-broker","name":"SL04 — Sages Broker","description":"Mise en relation avec sages humains validés Africa (chefs traditionnels, conseil aînés) pour décisions sensibles tenant.","tags":["Âme Africaine"]},{"id":"inauguration-master","name":"SL05 — Inauguration Master","description":"Cérémonies inauguration entreprise africaine: protocoles, traditions ethniques, bénédictions, presse, photographe.","tags":["Âme Africaine"]},{"id":"calendar-keeper-multi-african","name":"SL06 — Calendar Keeper Multi-African","description":"6 calendriers: Grégorien + Hijri + Éthiopien + Copte + Lunaire traditionnel + Berbère Amazigh. 10 festivals majeurs.","tags":["Âme Africaine"]},{"id":"griot-narrator","name":"SL07 — Griot Narrator","description":"Voice-first storytelling griot pour communications business. 8 traditions griot + 500+ proverbes verified corpus.","tags":["Âme Africaine"]},{"id":"calabash-evaluator","name":"SL08 — Calabash 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alertes réapprovisionnement.","tags":["Opérations"]},{"id":"spec-warehouse-management","name":"S084 — Warehouse Management","description":"Gestion entrepôt: réception + picking + packing + expédition.","tags":["Opérations"]},{"id":"spec-returns-handling","name":"S089 — Returns Handling","description":"Gestion retours produits: RMA + inspection + remboursement/échange.","tags":["Opérations"]},{"id":"spec-production-planning","name":"S090 — Production Planning","description":"Planification production manufacturing: ordres + capacités + matières premières.","tags":["Opérations"]},{"id":"spec-quality-control","name":"S091 — Quality Control","description":"Contrôle qualité produits: inspections + tests + non-conformités + actions correctives.","tags":["Opérations"]},{"id":"spec-iso-9001-tracker","name":"S092 — ISO 9001 Tracker","description":"Tracker conformité ISO 9001: documentation + audits internes + actions correctives.","tags":["Opérations"]},{"id":"spec-maintenance-scheduler","name":"S093 — Maintenance Scheduler","description":"Planification maintenance préventive + corrective équipements.","tags":["Opérations"]},{"id":"spec-vendor-evaluation","name":"S094 — Vendor Evaluation","description":"Évaluation fournisseurs: scoring qualité/délai/prix + reviews trimestrielles.","tags":["Opérations"]},{"id":"spec-contract-supplier","name":"S096 — Contract Supplier","description":"Négociation contrats fournisseurs + SLAs + pénalités + clauses Africa-specific.","tags":["Opérations"]},{"id":"spec-purchase-requisition","name":"S097 — Purchase Requisition","description":"Demandes achat internes: workflows approval + budget check + génération BC.","tags":["Opérations"]},{"id":"spec-spend-analytics","name":"S098 — Spend Analytics","description":"Analyse dépenses: catégorisation + opportunités économies + dashboards CFO.","tags":["Opérations"]},{"id":"spec-stock-takes","name":"S099 — Stock 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searchable.","tags":["Data"]},{"id":"spec-data-warehouse-modeling","name":"S105 — Data Warehouse Modeling","description":"Modélisation data warehouse: star schema + dimensions + faits + agrégats.","tags":["Data"]},{"id":"spec-bi-dashboard-builder","name":"S106 — BI Dashboard Builder","description":"Construction dashboards BI Metabase/Looker + KPIs exécutifs + drill-down.","tags":["Data"]},{"id":"spec-ab-testing-orchestrator","name":"S108 — AB Testing Orchestrator","description":"Orchestration A/B tests: design + sample size + power analysis + lift measurement.","tags":["Data"]},{"id":"spec-funnel-analytics","name":"S109 — Funnel Analytics","description":"Analyse funnels conversion: étapes + drop-offs + bottlenecks + opportunities.","tags":["Data"]},{"id":"spec-cohort-retention","name":"S110 — Cohort Retention","description":"Analyse rétention par cohort: D1/D7/D30 + LTV + churn prediction.","tags":["Data"]},{"id":"spec-model-evaluator","name":"S115 — Model 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IV.","tags":["Data"]},{"id":"spec-document-indexing","name":"S121 — Document Indexing","description":"Indexation documents tenant: OCR + extraction métadonnées + embeddings pgvector.","tags":["Connaissances"]},{"id":"spec-knowledge-graph-builder","name":"S122 — Knowledge Graph Builder","description":"Construction KG: entity extraction + relations + ontologies Africa-specific.","tags":["Connaissances"]},{"id":"spec-semantic-search","name":"S123 — Semantic Search","description":"Recherche sémantique multi-langue: pgvector + reranking + filtres metadata.","tags":["Connaissances"]},{"id":"spec-summarization-long-form","name":"S125 — Summarization Long-form","description":"Résumés long-form: rapports 50+ pages → executive summary 1 page.","tags":["Connaissances"]},{"id":"spec-translation-multilingual","name":"S126 — Translation Multilingual","description":"Traduction FR/EN/AR/PT + vernaculaires opt-in (Wolof/Bambara/Yoruba/Darija).","tags":["Connaissances"]},{"id":"spec-citation-tracker","name":"S127 — Citation Tracker","description":"Tracking citations: sources internes + externes + attribution + plagiarism check.","tags":["Connaissances"]},{"id":"spec-versioning-archives","name":"S128 — Versioning Archives","description":"Versioning documents archives: snapshots immutables + retrieval point-in-time.","tags":["Connaissances"]},{"id":"spec-compliance-archive","name":"S129 — Compliance Archive","description":"Archive compliance OHADA + RGPD: rétention 7-10 ans + S3 Object Lock.","tags":["Connaissances"]},{"id":"spec-trend-watching","name":"S131 — Trend Watching","description":"Veille tendances Africa: arXiv + ProductHunt + GitHub trending + brevets OAPI.","tags":["Innovation"]},{"id":"spec-competitor-monitoring","name":"S132 — Competitor Monitoring","description":"Monitoring concurrents: pricing + features + reviews + marketing 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Anti-biopirateurie A5 Mémo.","tags":["Innovation"]},{"id":"spec-experiment-tracker","name":"S134 — Experiment Tracker","description":"Tracking expérimentations R&D: hypothèses + protocoles + résultats + learnings.","tags":["Innovation"]},{"id":"spec-innovation-pipeline","name":"S135 — Innovation Pipeline","description":"Pipeline innovation: idea generation + scoring + validation + funding.","tags":["Innovation"]},{"id":"spec-startup-scout","name":"S136 — Startup Scout","description":"Scout startups Africa: AfricArena + Disrupt Africa + Crunchbase + GMIC.","tags":["Innovation"]},{"id":"spec-invoice-dunning-j15","name":"S002 — Invoice Dunning J+15","description":"Première relance amiable J+15 + WhatsApp + email + SMS multi-canal.","tags":["Finance"]},{"id":"spec-invoice-dunning-j30","name":"S003 — Invoice Dunning J+30","description":"Relance formelle J+30 + mise en demeure draft + escalation Manager si > seuil.","tags":["Finance"]},{"id":"spec-invoice-dunning-j60","name":"S004 — Invoice Dunning J+60","description":"Pré-contentieux J+60 + escalation M45 mgr-litigation obligatoire.","tags":["Finance"]},{"id":"spec-upsell-recommendation","name":"S031 — Upsell Recommendation","description":"Recommandations upsell/cross-sell selon usage + segment + lifecycle stage.","tags":["Commercial"]},{"id":"spec-account-mapping","name":"S032 — Account Mapping","description":"Mapping organigramme comptes B2B + identification stakeholders + buying committee.","tags":["Commercial"]},{"id":"spec-territory-management","name":"S033 — Territory Management","description":"Gestion territoires commerciaux + assignation leads + rotation équilibrée.","tags":["Commercial"]},{"id":"spec-pipeline-hygiene","name":"S035 — Pipeline Hygiene","description":"Hygiène pipeline: stale deals cleanup + stage transitions + forecast accuracy.","tags":["Commercial"]},{"id":"spec-forecast-revenue","name":"S036 — Forecast Revenue","description":"Forecast revenue mensuel/trimestriel/annuel + scénarios + variance vs budget.","tags":["Commercial"]},{"id":"spec-sales-coaching","name":"S037-COMM — Sales Coaching","description":"Coaching commerciaux: call recordings analysis + feedback + skills development.","tags":["Commercial"]},{"id":"spec-deal-desk","name":"S038-COMM — Deal Desk","description":"Deal desk: pricing discount approvals + non-standard terms review.","tags":["Commercial"]},{"id":"spec-rfp-response","name":"S039 — RFP Response","description":"Réponse appels offres: questionnaire compliance + génération contenu + bid/no-bid.","tags":["Commercial"]},{"id":"spec-win-loss-analysis","name":"S040 — Win/Loss Analysis","description":"Analyse win/loss systématique + interviews + insights produit/pricing/competition.","tags":["Commercial"]},{"id":"spec-social-community","name":"S041 — Social Community","description":"Community management WhatsApp + Facebook + Instagram Africa-first multilingue.","tags":["Marketing"]},{"id":"spec-content-blog","name":"S045 — Content Blog","description":"Articles blog SEO-optimisés multilingue FR/EN/AR + AI-assisted writing.","tags":["Marketing"]},{"id":"spec-content-video","name":"S046 — Content Video","description":"Production vidéo: scripts + animations Africa-first + sous-titres multilingue.","tags":["Marketing"]},{"id":"spec-voice-ivr","name":"S060 — Voice IVR","description":"IVR voice multilingue FR/EN/AR via Vapi + Twilio + Africa Talking voice.","tags":["Service Client"]},{"id":"spec-voice-callback-scheduler","name":"S061 — Voice Callback Scheduler","description":"Planification callbacks: queue priorisation + slot disponibilité agent humain.","tags":["Service Client"]},{"id":"spec-feedback-collector","name":"S065 — Feedback Collector","description":"Collection feedback NPS/CSAT post-interaction + sentiment analysis.","tags":["Service Client"]},{"id":"spec-ticket-faq","name":"S068 — Ticket FAQ","description":"Réponses tickets FAQ standardisées + suggestions articles knowledge base.","tags":["Service Client"]},{"id":"spec-survey-deployer","name":"S069 — Survey Deployer","description":"Déploiement surveys: création + ciblage + distribution + analyse résultats.","tags":["Service Client"]},{"id":"spec-loyalty-rewards","name":"S070-CX — Loyalty Rewards","description":"Programme loyalty: points + récompenses + tier upgrades + Tontine 2.0 integration.","tags":["Service Client"]},{"id":"spec-recruitment-screening","name":"S071 — Recruitment Screening","description":"Screening CV non-décisionnel (cf A6 Mémo IA Act EU). Pré-tri pour humain.","tags":["RH"]},{"id":"spec-interview-scheduling","name":"S072 — Interview Scheduling","description":"Planification entretiens candidats + interviewers + disponibilités multi-timezone.","tags":["RH"]},{"id":"mgr-voice","name":"M17 — Voice Manager","description":"IVR voice + receptionist-voice + dispatch appels.","tags":["Service Client"]},{"id":"spec-supply-chain-planning","name":"S085 — Supply Chain Planning","description":"Planification supply chain: forecast demande + sourcing + production + livraison.","tags":["Opérations"]},{"id":"spec-supplier-onboarding","name":"S086 — Supplier Onboarding","description":"Onboarding fournisseurs: due diligence + KYC + contrats + setup paiement.","tags":["Opérations"]},{"id":"spec-shipping-tracking","name":"S088 — Shipping Tracking","description":"Tracking livraisons multi-transporteurs (Jumia + Sendy + Kobo360 + Yango + DHL/FedEx).","tags":["Opérations"]},{"id":"spec-customer-lifetime-value","name":"S111 — Customer Lifetime Value","description":"Calcul CLV: revenue + costs + retention rate + discount rate per segment.","tags":["Data"]},{"id":"spec-predictive-churn","name":"S112 — Predictive Churn","description":"Modèle prédictif churn: features engineering + ML + scoring + recommendations.","tags":["Data"]},{"id":"spec-recommendation-engine","name":"S113 — Recommendation Engine","description":"Moteur recommandation: collaborative filtering + content-based + hybrid.","tags":["Data"]},{"id":"spec-research-paper-summarizer","name":"S137 — Research Paper Summarizer","description":"Summarisation papers arXiv + Nature + Science → executive briefings.","tags":["Connaissances"]},{"id":"spec-grant-application","name":"S138 — Grant Application","description":"Applications grants/subventions Africa: BAD + AFD + Bill & Melinda Gates + AOPI.","tags":["Innovation"]},{"id":"board-coordinator","name":"CB01 — Board Coordinator","description":"Coordonne les réunions du Conseil Constitutionnel hebdomadaires, route les violations vers le CB pertinent, orchestre les votes. 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Coordination avec D06 director-operations.","tags":["Conseil Constitutionnel"]},{"id":"board-legal-director","name":"CB05 — Board Legal Director","description":"Veto sur décisions légales (OHADA, contrats > seuil, conformité multi-pays, dark patterns A7 Mémo). Coordination avec D09 director-legal + cabinets juridiques partenaires 5 pays.","tags":["Conseil Constitutionnel"]},{"id":"board-data-director","name":"CB06 — Board Data Director","description":"Veto sur décisions data (RGPD, transferts hors-Africa A1 Mémo, breach notification 72h). Coordination avec D07 director-data + DPO humain tenant.","tags":["Conseil Constitutionnel"]},{"id":"board-hr-director","name":"CB07 — Board HR Director","description":"Veto sur décisions RH (IA Act EU article 5 + RGPD article 22 — interdiction décisions auto RH). Coordination D05 director-hr + DPO humain + employé concerné notifié 7 jours avant.","tags":["Conseil Constitutionnel"]},{"id":"director-finance","name":"D01 — Director Finance (CFO)","description":"CFO virtuel: santé financière, conformité comptable/fiscale, stratégie allocation capital. Coordonne M01-M05.","tags":["Finance"]},{"id":"director-commercial","name":"D02 — Director Commercial","description":"CRO virtuel: pipeline, leads, sales reps, account management, commissions. Coordonne M06-M10.","tags":["Commercial"]},{"id":"director-marketing","name":"D03 — Director Marketing","description":"CMO virtuel: brand, content, SEO/SEA, email, performance marketing. Coordonne M11-M15.","tags":["Marketing"]},{"id":"director-customer-experience","name":"D04 — Director Customer Experience","description":"CXO virtuel: chatbots, voice, ticketing, satisfaction. Coordonne M16-M19. Hérite virtual-coo legacy.","tags":["Service Client"]},{"id":"director-hr","name":"D05 — Director HR","description":"CHRO virtuel: recrutement, onboarding, performance, training, HRIS. Coordonne M20-M24.","tags":["RH"]},{"id":"director-operations","name":"D06 — Director Operations","description":"COO virtuel ops: inventory, supply chain, production, logistics, quality. Coordonne M25-M29.","tags":["Opérations"]},{"id":"director-data","name":"D07 — Director Data","description":"CDO virtuel: data engineering, BI, analytics, predictive. Coordonne M30-M33.","tags":["Data"]},{"id":"director-knowledge","name":"D08 — Director Knowledge","description":"Chief Knowledge Officer: documentation, knowledge graph, archives. Coordonne M34-M36.","tags":["Connaissances"]},{"id":"director-legal","name":"D09 — Director Legal","description":"CLO virtuel: contracts NDA, compliance, litigation, IP. Coordonne M43-M46.","tags":["Juridique"]},{"id":"director-innovation","name":"D10 — Director Innovation","description":"CINO virtuel: R&D, tech scout, open innovation. Coordonne M37-M39.","tags":["Innovation"]},{"id":"director-esg","name":"D11 — Director ESG","description":"CESGO virtuel: carbon, social impact, ESG reporting. Coordonne M40-M42.","tags":["ESG"]},{"id":"director-administration","name":"D12 — Director Administration","description":"CAO virtuel: security users, backups DR, billing, multi-org admin. Coordonne M47-M50.","tags":["Administration"]},{"id":"mgr-accounts-receivable","name":"M01 — Accounts Receivable Manager","description":"Manage AR: invoice issuance, dunning J15/J30/J60, payment allocation. Coordonne S001-S005.","tags":["Finance"]},{"id":"mgr-accounts-payable","name":"M02 — Accounts Payable Manager","description":"AP: supplier invoices validation, payment runs, bank reconciliation MT940/CSV. S006-S009.","tags":["Finance"]},{"id":"mgr-treasury","name":"M03 — Treasury Manager","description":"Trésorerie: cash forecasting 12m, FX multi-currency, factoring, cash pool, budget vs actual. S010-S019.","tags":["Finance"]},{"id":"mgr-payroll","name":"M04 — Payroll Manager","description":"Paie multi-pays + IRPP retention. S083 + autres.","tags":["Finance"]},{"id":"mgr-tax-compliance","name":"M05 — Tax Compliance Manager","description":"TVA declaration, IS calculator, liasse fiscale SYSCOHADA. S012-S015.","tags":["Finance"]},{"id":"mgr-leads","name":"M06 — Leads Manager","description":"Lead scoring, qualification, enrichment, MQL→SQL. S021-S023.","tags":["Commercial"]},{"id":"mgr-sales-reps","name":"M07 — Sales Reps Manager","description":"Coordination commerciaux humains + agents. Quotes, POs, delivery notes. S024-S026.","tags":["Commercial"]},{"id":"mgr-account-management","name":"M08 — Account Management Manager","description":"Gestion comptes clients existants + upsell + cross-sell. S027-S029.","tags":["Commercial"]},{"id":"mgr-pipeline","name":"M09 — Pipeline Manager","description":"Forecast pipeline + analytics conversion par stage.","tags":["Commercial"]},{"id":"mgr-commissions","name":"M10 — Commissions Manager","description":"Calcul commissions multi-territoires + clawback. S029.","tags":["Commercial"]},{"id":"mgr-community","name":"M11 — Community Manager","description":"Réseaux sociaux Africa-first + WhatsApp + community management.","tags":["Marketing"]},{"id":"mgr-content","name":"M12 — Content Manager","description":"Production content multi-format (blog + vidéo + podcast) multilingue FR/EN/AR.","tags":["Marketing"]},{"id":"mgr-seo-sea","name":"M13 — SEO/SEA Manager","description":"SEO content + Google Search Console + Google Ads SEA. S037-S038.","tags":["Marketing"]},{"id":"mgr-email-marketing","name":"M14 — Email Marketing Manager","description":"Email transactionnel Resend + marketing Mailchimp + nurturing. S067.","tags":["Marketing"]},{"id":"mgr-performance-marketing","name":"M15 — Performance Marketing Manager","description":"Ads multi-plateformes (Meta + TikTok + Google) + attribution. S053.","tags":["Marketing"]},{"id":"mgr-chatbots","name":"M16 — Chatbots Manager","description":"Coordination chatbots (M16 → S058 chatbot-l1 + S059 escalations L2+).","tags":["Service Client"]},{"id":"mgr-satisfaction","name":"M19 — Satisfaction Manager","description":"NPS + CSAT + feedback collection + alertes churn.","tags":["Service Client"]},{"id":"mgr-recruitment","name":"M20 — Recruitment Manager","description":"Recrutement (LinkedIn + Jobberman + ReKrute + AfricaWork). Compliance IA Act.","tags":["RH"]},{"id":"mgr-onboarding","name":"M21 — Onboarding Manager","description":"Onboarding nouvel employé + équipement + formations initiales.","tags":["RH"]},{"id":"mgr-performance","name":"M22 — Performance Manager","description":"KPIs whitelist autorisés (cf A6 Mémo). OKRs.","tags":["RH"]},{"id":"mgr-training","name":"M23 — Training Manager","description":"Formations continues + skills development.","tags":["RH"]},{"id":"mgr-hris","name":"M24 — HRIS Manager","description":"Système HRIS (BambooHR / Personio Africa / Workday). Gestion administrative.","tags":["RH"]},{"id":"mgr-inventory","name":"M25 — Inventory Manager","description":"Gestion stocks + Shopify/WooCommerce integration.","tags":["Opérations"]},{"id":"mgr-supply-chain","name":"M26 — Supply Chain Manager","description":"Supply chain end-to-end + supplier evaluation. S095.","tags":["Opérations"]},{"id":"mgr-production","name":"M27 — Production Manager","description":"Production planning + capacity management.","tags":["Opérations"]},{"id":"mgr-logistics","name":"M28 — Logistics Manager","description":"Last-mile Africa (Jumia + Sendy + Kobo360 + Yango) + DHL/FedEx international.","tags":["Opérations"]},{"id":"mgr-quality","name":"M29 — Quality Manager","description":"Quality control + ISO 9001 préparation.","tags":["Opérations"]},{"id":"mgr-data-engineering","name":"M30 — Data Engineering Manager","description":"Data pipelines + ETL + Databricks/Snowflake.","tags":["Data"]},{"id":"mgr-business-intelligence","name":"M31 — BI Manager","description":"Dashboards Metabase/Looker + reporting executive.","tags":["Data"]},{"id":"mgr-analytics","name":"M32 — Analytics Manager","description":"Product analytics Mixpanel/Amplitude/PostHog + Segment CDP.","tags":["Data"]},{"id":"mgr-predictive","name":"M33 — Predictive Manager","description":"ML predictive models + S114 spec-model-trainer + S107 segmentation.","tags":["Data"]},{"id":"mgr-documentation","name":"M34 — Documentation Manager","description":"Docs Notion + Google Drive + Box. Knowledge management.","tags":["Connaissances"]},{"id":"mgr-knowledge-graph","name":"M35 — Knowledge Graph Manager","description":"KG Africa cross-tenant + entity resolution + semantic queries.","tags":["Connaissances"]},{"id":"mgr-archives","name":"M36 — Archives Manager","description":"Archivage long terme + S3 Glacier + conformité B6 rétention 7-10 ans.","tags":["Connaissances"]},{"id":"mgr-rd","name":"M37 — R&D Manager","description":"Recherche & développement produit + prototypes. S139, S141.","tags":["Innovation"]},{"id":"mgr-tech-scout","name":"M38 — Tech Scout Manager","description":"Veille tech permanente (arXiv + GitHub trending + ProductHunt + brevets OAPI).","tags":["Innovation"]},{"id":"mgr-open-innovation","name":"M39 — Open Innovation Manager","description":"Open innovation écosystème + startups partnerships.","tags":["Innovation"]},{"id":"mgr-carbon","name":"M40 — Carbon Manager","description":"Carbon accounting + S143 spec-carbon-tracker + S145 energy-efficiency.","tags":["ESG"]},{"id":"mgr-social-impact","name":"M41 — Social Impact Manager","description":"Impact social Africa + diversity (S146) + communities (S147).","tags":["ESG"]},{"id":"mgr-esg-reporting","name":"M42 — ESG Reporting Manager","description":"CSRD ESRS reporting + B Corp préparation. S149.","tags":["ESG"]},{"id":"mgr-contracts-nda","name":"M43 — Contracts/NDA Manager","description":"Contrats type tenant + NDA + DocuSign. OHADA validation.","tags":["Juridique"]},{"id":"mgr-compliance","name":"M44 — Compliance Manager","description":"Compliance RGPD/APDP/CDP/NDPR/CNDP/POPIA + ISO 27001 préparation.","tags":["Juridique"]},{"id":"mgr-litigation","name":"M45 — Litigation Manager","description":"Gestion contentieux + LexisNexis Africa + OHADA jurisprudence.","tags":["Juridique"]},{"id":"mgr-ip","name":"M46 — IP Manager","description":"Propriété intellectuelle OAPI + ARIPO + protection savoir traditionnel A5 Mémo.","tags":["Juridique"]},{"id":"mgr-security-users","name":"M47 — Security Users Manager","description":"IAM Okta/Auth0 + RBAC + MFA. S167 access-management.","tags":["Administration"]},{"id":"mgr-backups-dr","name":"M48 — Backups & DR Manager","description":"Sauvegardes + DR multi-région Africa (Cape Town + Casablanca). S154.","tags":["Administration"]},{"id":"mgr-billing-subscriptions","name":"M49 — Billing & Subscriptions Manager","description":"Stripe subscriptions + invoicing tenant + dunning Stripe.","tags":["Administration"]},{"id":"mgr-multi-org-admin","name":"M50 — Multi-Org Admin Manager","description":"Admin multi-org agencies (super_admin role). Cross-tenant reporting.","tags":["Administration"]},{"id":"spec-invoice-issuance","name":"S001 — Invoice Issuance","description":"Émission factures clients OHADA + numérotation séquentielle + mention TVA + langue tenant.","tags":["Finance"]},{"id":"spec-payment-allocation","name":"S005 — Payment Allocation","description":"Allocation paiements reçus aux factures émises + reconciliation auto + match floue +/- 0.5%.","tags":["Finance"]},{"id":"spec-supplier-invoice-validation","name":"S006 — Supplier Invoice Validation","description":"Validation factures fournisseurs (BC + BL + facture matching 3-way) + OCR + alertes anomalies.","tags":["Finance"]},{"id":"spec-payment-run","name":"S007 — Payment Run","description":"Cycle paiements fournisseurs (Mobile Money + virements + chèques) + workflows approval > seuil.","tags":["Finance"]},{"id":"spec-bank-reconciliation-mt940","name":"S008 — Bank Reconciliation MT940","description":"Réconciliation bancaire format SWIFT MT940 (banques internationales + africaines compatibles).","tags":["Finance"]},{"id":"spec-bank-reconciliation-csv","name":"S009 — Bank Reconciliation CSV","description":"Réconciliation bancaire format CSV (banques africaines locales sans MT940).","tags":["Finance"]},{"id":"spec-cash-forecasting-12m","name":"S010 — Cash Forecasting 12 months","description":"Forecast trésorerie 12 mois rolling + scénarios stressed/normal/optimistic + Monte Carlo.","tags":["Finance"]},{"id":"spec-fx-conversion-multi","name":"S011 — FX Conversion Multi-currency","description":"Conversion FX multi-devises Africa (XOF/XAF/NGN/MAD/EGP/ZAR/KES/GHS) + BCEAO/BEAC quotidien.","tags":["Finance"]},{"id":"spec-tva-declaration-by-country","name":"S012 — TVA Declaration by Country","description":"Déclaration TVA mensuelle par pays (taux variables: CI 18%, SEN 18%, MAR 20%, etc.).","tags":["Finance"]},{"id":"spec-is-calculator","name":"S013 — IS Calculator","description":"Calcul Impôt Sociétés annuel par pays (taux variables: CI 25%, SEN 30%, MAR 31%, etc.).","tags":["Finance"]},{"id":"spec-irpp-retention","name":"S014 — IRPP Retention","description":"Retenue IRPP sur paie + déclarations mensuelles + acomptes provisionnels.","tags":["Finance"]},{"id":"spec-liasse-fiscale-syscohada","name":"S015 — Liasse Fiscale SYSCOHADA","description":"Production liasse fiscale annuelle SYSCOHADA Révisé 2017 (bilan + compte résultat + tableau financier).","tags":["Finance"]},{"id":"spec-mobile-money-reconciliation","name":"S016 — Mobile Money Reconciliation","description":"Réconciliation 5 Mobile Money (Wave + MTN MoMo + Orange + M-Pesa + Airtel) avec comptabilité.","tags":["Finance"]},{"id":"spec-factoring-listing","name":"S017 — Factoring Listing","description":"Liste créances éligibles factoring + scoring risque + propositions affactureurs partenaires.","tags":["Finance"]},{"id":"spec-cash-pool-optimization","name":"S018 — Cash Pool Optimization","description":"Optimisation cash pooling multi-comptes + transferts intra-groupe + minimisation découverts.","tags":["Finance"]},{"id":"spec-budget-vs-actual","name":"S019 — Budget vs Actual","description":"Analyse budget vs réalisé mensuel + alertes écarts > 10% + explanations contextuelles.","tags":["Finance"]},{"id":"spec-fixed-asset-depreciation","name":"S020 — Fixed Asset Depreciation","description":"Calcul amortissements immobilisations linéaire/dégressif SYSCOHADA + tableaux fiscal/comptable.","tags":["Finance"]},{"id":"spec-lead-scoring","name":"S021 — Lead Scoring","description":"Scoring leads selon BANT/MEDDIC + signaux comportementaux + ML model.","tags":["Commercial"]},{"id":"spec-lead-qualification","name":"S022 — Lead Qualification","description":"Qualification leads SQL → MQL via discovery calls scriptés + handoff sales.","tags":["Commercial"]},{"id":"spec-lead-enrichment","name":"S023 — Lead Enrichment","description":"Enrichissement leads via Apollo/ZoomInfo/Clay + LinkedIn + Africa-specific (Jobberman).","tags":["Commercial"]},{"id":"spec-quote-builder","name":"S024 — Quote Builder","description":"Génération devis OHADA + multilingue + signature électronique DocuSign.","tags":["Commercial"]},{"id":"spec-purchase-order-processing","name":"S025 — Purchase Order Processing","description":"Traitement bons commande + matching factures + workflows approval.","tags":["Commercial"]},{"id":"spec-delivery-note-issuance","name":"S026 — Delivery Note Issuance","description":"Émission bons livraison OHADA + tracking livraison + last-mile Africa.","tags":["Commercial"]},{"id":"spec-contract-renewal","name":"S027 — Contract Renewal","description":"Renouvellement contrats clients + alerts 90/60/30j + price adjustment.","tags":["Commercial"]},{"id":"spec-subscription-billing","name":"S028 — Subscription Billing","description":"Facturation abonnements Stripe + Mobile Money Africa + dunning auto.","tags":["Commercial"]},{"id":"spec-commission-calculator","name":"S029 — Commission Calculator","description":"Calcul commissions vendeurs multi-territoires + clawback + paiements mensuels.","tags":["Commercial"]},{"id":"spec-churn-detection","name":"S030 — Churn Detection","description":"Détection churn clients via signaux usage + sentiment + alertes Customer Success.","tags":["Commercial"]},{"id":"spec-negotiation-assistant","name":"S034 — Negotiation Assistant","description":"Assistant négociation: ROPA mapping + BATNA + scripts + objection handling.","tags":["Commercial"]},{"id":"spec-seo-content","name":"S049 — SEO Content","description":"SEO on-page: keyword research + meta tags + structured data + Search Console.","tags":["Marketing"]},{"id":"spec-sea-campaigns-google","name":"S052 — SEA Campaigns Google","description":"Campagnes SEA Google Ads: keywords + ad copy + bidding + extensions.","tags":["Marketing"]},{"id":"spec-social-linkedin","name":"S042 — Social LinkedIn","description":"LinkedIn B2B posts + employee advocacy + thought leadership C-level.","tags":["Marketing"]},{"id":"spec-social-tiktok","name":"S043 — Social TikTok","description":"TikTok shorts B2C Africa young audience + trends locales.","tags":["Marketing"]},{"id":"spec-social-x-twitter","name":"S044 — Social X (Twitter)","description":"X (Twitter) news + thread thought leadership + crisis comms.","tags":["Marketing"]},{"id":"spec-brand-monitoring","name":"S057-MARK — Brand Monitoring","description":"Brand monitoring: mentions sociales + sentiment + crisis alerts.","tags":["Marketing"]},{"id":"spec-attribution-multitouch","name":"S053 — Attribution Multitouch","description":"Attribution multi-touch: first/last/linear/time-decay + W-shaped + ML attribution.","tags":["Marketing"]},{"id":"spec-ticket-classifier","name":"S066 — Ticket Classifier","description":"Classification tickets entrants: catégorie + priorité + routing automatique.","tags":["Service Client"]},{"id":"spec-ticket-router","name":"S067 — Ticket Router","description":"Routing tickets vers équipe/agent humain selon expertise + workload + SLA.","tags":["Service Client"]},{"id":"spec-chatbot-l1","name":"S058 — Chatbot L1","description":"Chatbot WhatsApp/web L1: FAQ + qualification + handoff humain L2.","tags":["Service Client"]},{"id":"spec-onboarding-customer","name":"S062 — Onboarding Customer","description":"Onboarding clients: parcours guidé + tutoriels contextuels + activation milestones.","tags":["Service Client"]},{"id":"spec-customer-health-score","name":"S063 — Customer Health Score","description":"Customer Health Score: usage + sentiment + tickets + payment + Trust Score.","tags":["Service Client"]},{"id":"spec-renewal-coordinator","name":"S064 — Renewal Coordinator","description":"Coordination renouvellements contrats clients + alerts 90/60/30j + handoff Sales.","tags":["Service Client"]},{"id":"spec-onboarding-employee","name":"S074 — Onboarding Employee","description":"Onboarding nouveaux employés: équipement + formations + accès systèmes.","tags":["RH"]},{"id":"spec-payroll-runner","name":"S081 — Payroll Runner","description":"Cycle paie mensuel multi-pays OHADA + retenues + déclarations sociales.","tags":["RH"]},{"id":"spec-leave-management","name":"S079 — Leave Management","description":"Gestion congés: demandes + approvals + soldes + calendrier équipes Africa.","tags":["RH"]},{"id":"spec-order-fulfillment","name":"S087 — Order Fulfillment","description":"Fulfillment commandes: prise + préparation + expédition last-mile Africa.","tags":["Opérations"]},{"id":"spec-supplier-evaluation","name":"S095 — Supplier Evaluation","description":"Évaluation fournisseurs stratégiques: due diligence + RSE + ESG compliance.","tags":["Opérations"]},{"id":"spec-segmentation-clustering","name":"S107 — Segmentation Clustering","description":"Segmentation clients ML (RFM + clustering K-means + cohort analysis).","tags":["Data"]},{"id":"spec-model-trainer","name":"S114 — Model Trainer","description":"Training modèles ML: dataset prep + train/val/test + hyperparameter tuning.","tags":["Data"]},{"id":"spec-records-retention","name":"S130 — Records Retention","description":"Records retention policies: catégorisation + délais légaux + purges programmées.","tags":["Connaissances"]},{"id":"spec-knowledge-base-search","name":"S124 — Knowledge Base Search","description":"Recherche KB tenant: full-text + semantic + popularity + recency boost. Hallucination-free.","tags":["Connaissances"]},{"id":"spec-prototype-builder","name":"S139 — Prototype Builder","description":"Construction prototypes rapides: wireframes + mockups + clickable demos.","tags":["Innovation"]},{"id":"spec-user-testing","name":"S140 — User Testing","description":"Tests utilisateurs: recrutement + protocoles + sessions + SUS score + insights.","tags":["Innovation"]},{"id":"spec-tech-architecture-advisor","name":"S141 — Tech Architecture Advisor","description":"Conseil architecture: ADRs + tradeoffs + scaling + sécurité.","tags":["Innovation"]},{"id":"spec-tech-debt-tracker","name":"S142 — Tech Debt Tracker","description":"Tracking dette technique: identification + scoring + remédiation roadmap.","tags":["Innovation"]},{"id":"spec-carbon-tracker","name":"S143 — Carbon Tracker","description":"Tracker émissions carbone Scope 1+2+3 + reporting CSRD ESRS E1.","tags":["ESG"]},{"id":"spec-waste-management","name":"S144 — Waste Management","description":"Gestion déchets: tri + recyclage + reporting réglementaire.","tags":["ESG"]},{"id":"spec-energy-efficiency","name":"S145 — Energy Efficiency","description":"Efficacité énergétique: monitoring consommation + recommandations économies.","tags":["ESG"]},{"id":"spec-diversity-inclusion","name":"S146 — Diversity Inclusion","description":"Diversity & Inclusion tracking: ratios + biais audits + objectifs.","tags":["ESG"]},{"id":"spec-community-impact-africa","name":"S147 — Community Impact Africa","description":"Impact communautaire Africa: programmes + mesure + reporting.","tags":["ESG"]},{"id":"spec-supply-chain-ethics","name":"S148 — Supply Chain Ethics","description":"Éthique supply chain: audits fournisseurs RSE + child labor + fair trade.","tags":["ESG"]},{"id":"spec-esg-reporting","name":"S149 — ESG Reporting","description":"Reporting ESG CSRD ESRS + GRI + SASB + TCFD.","tags":["ESG"]},{"id":"spec-stakeholder-engagement","name":"S150 — Stakeholder Engagement","description":"Engagement parties prenantes: cartographie + consultations + reporting.","tags":["ESG"]},{"id":"spec-it-helpdesk","name":"S151 — IT Helpdesk","description":"IT helpdesk tier 1: tickets + résolution + escalation L2.","tags":["Administration"]},{"id":"spec-it-provisioning","name":"S152 — IT Provisioning","description":"Provisioning équipement employé: laptop + accès systèmes + onboarding tech.","tags":["Administration"]},{"id":"spec-network-monitoring","name":"S153 — Network Monitoring","description":"Monitoring réseau: latency + uptime + bandwidth + alertes proactives.","tags":["Administration"]},{"id":"spec-backup-recovery","name":"S154 — Backup Recovery","description":"Sauvegardes + DR multi-région Africa (af-south-1 + Casablanca). RTO/RPO.","tags":["Administration"]},{"id":"spec-saas-license-management","name":"S155 — SaaS License Management","description":"Gestion licences SaaS: inventaire + coût + renouvellements + optimisation.","tags":["Administration"]},{"id":"spec-office-management","name":"S156 — Office Management","description":"Gestion bureau: équipements + maintenance + supplies + fournisseurs.","tags":["Administration"]},{"id":"spec-meeting-room-booking","name":"S157 — Meeting Room Booking","description":"Réservation salles réunion: calendrier + équipement + restauration.","tags":["Administration"]},{"id":"spec-supplies-procurement","name":"S158 — Supplies Procurement","description":"Procurement supplies bureau: commandes + budget + fournisseurs locaux Africa.","tags":["Administration"]},{"id":"spec-equipment-tracking","name":"S159 — Equipment Tracking","description":"Tracking équipement entreprise: laptops + véhicules + matériel + assurance.","tags":["Administration"]},{"id":"spec-executive-assistant","name":"S160 — Executive Assistant","description":"Executive assistant CEO/Directors: calendrier + emails + briefings + voyages.","tags":["Administration"]},{"id":"spec-travel-coordinator","name":"S161 — Travel Coordinator","description":"Coordination voyages: réservations + visas + per diems + reports.","tags":["Administration"]},{"id":"spec-calendar-orchestrator","name":"S162 — Calendar Orchestrator","description":"Orchestration calendrier multi-personne + multi-timezone + Africa calendars opt-in.","tags":["Administration"]},{"id":"spec-meeting-minutes","name":"S163 — Meeting Minutes","description":"Production minutes réunions: transcription + résumé + action items + distribution.","tags":["Administration"]},{"id":"spec-physical-security","name":"S164 — Physical Security","description":"Sécurité physique: badges + caméras + incidents + rapports.","tags":["Administration"]},{"id":"spec-cybersecurity-monitor","name":"S165 — Cybersecurity Monitor","description":"Monitoring cybersécurité: SIEM + EDR + alertes + threat intelligence.","tags":["Administration"]},{"id":"spec-incident-response","name":"S166 — Incident Response","description":"Response incidents sécurité: containment + eradication + recovery + post-mortem.","tags":["Administration"]},{"id":"spec-access-management","name":"S167 — Access Management","description":"IAM: provisioning + RBAC + MFA + rotation credentials + offboarding.","tags":["Administration"]},{"id":"spec-vulnerability-scanner","name":"S168 — Vulnerability Scanner","description":"Scan vulnérabilités code + infra + dépendances + patches + remédiation tracking.","tags":["Administration"]}]}